How Greengrocer has implemented electronic commerce in their business

Greengrocer.com.au has implemented e-commerce in their business by the network public assistance (AOL) in order to connect customers, suppliers, and partners. Consumers need to feel at rest and confident with the online systems, from set outting the information about the products, ordering, paying, tracking to receiving the products (Barnett and Alexander, 2003, cited in Kurnia and Schubert, 2004, pp. 1-18). In order to create that comfort and confidence, Greengrocer has adopted the following, 1. Offers a money dressing cover service To overcome difficulties associated with the inability of consumers to physically see, smell, touch, taste and hear their purchases, and therefore making them diffident of the withdraw nature of their product, Geengrocer.com.au is offering a money back guarantee and certain benefit possibilities. 2. ;Online identification card proceedings Geengrocer.com.au has adopted the online credence Card transactions, that support VISA, MasterCard, B ankcard, Diners Club and American Express (www.greengrocer.com.au, 2006). 3. detain credit card transactions credential for e-commerce businesses is constantly being improved, protecting consumers from forward concerns with the possibility of credit-card theft, computer hackers, and the instance of lost purchases. GreenGrocer.com.au riding habits sophisticated technologies to stomach transaction security. They use 128-bit encryption through the use of a security award provided by Verisign (www.greengrocer.com.au, 2006). Their secure server software product encrypts customers credit card number, name and address (www.greengrocer.com.au, 2006).

4. Customer pea! k selective information (Customer database) Greengrocer keeps a record of all the customers personal expound when they file away online in their website to use their service. 5. Orders are made through the internet by customers (sell by unit, not by weight) Greengrocer.com.au is an online service that is moreover able to take orders over the internet (www.greengrocer.com.au, 2006). In addition, Greengrocer is sell their products by unit, not by weight deal the supermarkets. The prudence of Greengrocer.com.au decided that the most efficient and simplest way... If you want to get a full essay, order it on our website: OrderCustomPaper.com

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